At The Beauty Bybel, we understand that the holiday season is a special time for you and your loved ones. We strive to make your shopping experience as enjoyable as possible, and we want to be transparent about potential shipping delays during this busy time of year.

When selecting expedited shipping for your order, it's essential to understand that this option primarily affects the shipping process itself, rather than the overall fulfillment time of your package. Fulfillment time includes order processing, picking, packing, and preparing your package for shipment. Expedited shipping only expedites the shipping portion of the process.

Order Processing: The time it takes to process your order remains the same. (4-6 business days not including holidays, launches, or promos.) The fulfillment center still needs to pick and pack your items.
Fulfillment Time: The fulfillment time, which is the time it takes to get your package ready for shipment, is not reduced by choosing expedited shipping.
Shipping Time: What is accelerated is the shipping time. Your package will be prioritized for faster delivery by the chosen shipping carrier. Once the package leaves the fulfillment center, it will reach you more quickly compared to standard shipping options.In summary, expedited shipping is an option for customers who want their packages to arrive more quickly once they've been shipped but does not affect the time it takes to process and prepare the package for shipment. It's essential to consider both the fulfillment time and shipping time when planning for timely deliveries.

Estimated Delivery Date: Please note the estimated delivery date is simply an estimate and does not take our processing times into consideration. During holidays, new product launches, or promos, your estimated delivery time can be delayed up to two weeks depending your location.
 

Why are there delays?

During the holiday season, shipping carriers experience an unprecedented surge in package deliveries. This surge can lead to delays at various stages of the shipping process, from order processing to final delivery. We want to ensure that you have all the information you need to plan accordingly.

What to Expect:

Holiday shipping delays can be 2-3 weeks longer than our standard shipping times. While we always work diligently to fulfill orders promptly, the increased volume of packages in transit may cause unavoidable delays.


Staying Informed:

We provide tracking information for all orders, allowing you to monitor your shipment's progress. If you have any questions or concerns about your order, our customer support team is here to assist you. You can reach us at hi@thebeautybybel.com during our business hours.

Our Commitment:

We are dedicated to providing you with the best possible shopping experience, even during the holiday season. Rest assured that we are working closely with our shipping partners to minimize delays and ensure your orders reach you as soon as possible.

Regular Updates:

We will keep you informed of any significant changes or improvements to the shipping situation during the holiday season. Check back here or subscribe to our newsletter for the latest updates.

Thank you for choosing The Beauty Bybel for your holiday shopping needs. We appreciate your trust in us and look forward to serving you during this festive time of year.

Unfortunately we are not able to cancel an order once it has been placed. All sales are final.

The Beauty Bybel will automatically send you an order confirmation after you place your order. Please allow up to 24 hours due to high demand. If you haven't received your order confirmation email after 24 hours, please contact us by emailing hi@thebeautybybel.com

We made it super easy to track your package directly on our site! Simply scroll down to our Footer Menu and tap "TRACK MY PACKAGE."

Unfortunately, we are unable to process exchanges at this time.

The Beauty Bybel is not responsible for orders shipped to incorrect addresses provided by the customer. It is essential to double-check and ensure that the shipping information provided during the checkout process is accurate and up-to-date.  In the event that you realize you've entered an incorrect address, please reach out to our customer support team as soon as possible at hi@thebeautybybel.com to see if any corrections can be made before your order is shipped. However, we cannot guarantee that changes can be made after the order has been processed. Please review your order details carefully before finalizing your purchase to avoid any shipping complications. Your satisfaction is important to us, and we will do our best to assist you within our capabilities, but ultimately, the accuracy of the shipping address is the responsibility of the customer. The Beauty Bybel LLC is not responsible for replacing orders sent to an incorrect address provided by the customer at the time of checkout.

If your package stops moving at any point, don't panic! It is still on its way to you and is likely just clearing customs if your order is international. Occasionally, there may also be delays due to weather events. If this happens, your tracking page will be updated with the latest shipping status.

The Beauty Bybel is unable to offer refunds, returns, or exchanges. All sales are final. Please note that The Beauty Bybel reserves the right to refuse all returns, reshipments, and refunds. In the unlikely event that a product arrives damaged, the customer must contact customer service within 48 hours of receipt. Customers must include photos of the issue and a screenshot of your order confirmation email. To start this process please visit our contact us. Any packages returned to our shipping facility will not be accounted for and immediately discarded for the health and safety of our employees.

Please be advised that refused or unclaimed domestic and international orders will not be refunded. For the safety of our shipping facility all returned items will not be accounted for and immediately discarded.

Please contact us within 48 hours of delivery so that we can take care of this for you. Please provide your order number and photos with your inquiry.

In the unlikely event your order arrives damaged, please contact us within 48 hours of receiving your order with your order number, via our contact us page. Please include a photo of the damaged item. Any product damages past 48 hours from time of delivery will not be replaced.

We want to clarify that Beauty Bybel is not responsible for customs or duties associated with international packages. Customs and import duties are determined by your country of import and are the responsibility of the purchasing customer.Before placing an order, we strongly recommend that you check with your local customs authorities to understand any potential customs fees or import duties that may apply to your purchase. This will help you avoid any unexpected charges upon receiving your international package.